Unorthodoxy

My latest book is due out on September 20th. Unorthodoxy: A Contrarian Marketer’s Philosophy For Surviving The Dying Internet is a philosophical take on how the internet as we know it is dying, how most people are actually on the bottom of the bell curve, and how we really aren’t that unique or creative after all. Misanthropic, perhaps, but true nonetheless. The internet has changed from decentralized & diverse to centralized & platform-focused. This changes what we need to focus on as marketers, as sales guys, as brands, as humans in general. Look for more information closer to release. This book is a departure from our earlier tactical books. My entire goal is to show how we have to shift… Read More »Unorthodoxy

Forest for the trees

Working on the internet for far too long has given me a good education in interpreting data. One of the interesting things in working in data-heavy industries is the sheer amount of data points that are made available for analysis. In our work, for a single client in an e-commerce niche, we will realistically have millions of data points at our fingertips. Every time a cursor moves, a credit card is entered, a product is purchased, an advertisement is seen, an advertisement is clicked, all of this is logged and painstakingly analyzed — for potentially every one of a million different users. It’s not difficult to gather this data. Everyone does it. What is extremely difficult is interpreting this data… Read More »Forest for the trees

Tabula Rasa

At some point you will find yourself at a critical inflection point. There are countless moments in a lifetime where one can choose between diverging paths. Some of these moments are more impactful than others. Nearly everyone finds themselves a blank slate moment, a tabula rasa, a point in time at which you can change your current trajectory, a time in which it is especially easy to either build or destroy your future. For many, it is upon graduation. For the vast majority of us, we graduate from high school or college with a net worth of just about zero, and a wide world of career possibilities ahead of us.  For some of us, it is social. We find ourselves… Read More »Tabula Rasa

Delayed Gratification & Business-Building

In 1972, a professor at Stanford named Walter Mischel conducted a famous study which would become known as the “Stanford marshmallow experiment”.  Children were left in a room for 15 minutes with a single marshmallow, and offered the choice of either one immediate reward, or two rewards (as long as they didn’t eat the marshmallow by the time the researcher returned). If they were able to resist eating the single marshmallow, they were rewarded with another snack of their choice. The beauty of this study was not quite so much the insight about kids and marshmallows, but that it was a quite extensive study that actually followed up on the child’s progression through life for years. It turned out that… Read More »Delayed Gratification & Business-Building

Relationships or Specifications?

It’s a fact which doesn’t sit well with some: the work itself doesn’t matter quite as much as who is doing it. Especially when we’re talking about service businesses. People buy based upon your likability — not whether you’re the absolute best, or whether you’re the cheapest. At first glance, this seems unfair. After having this discussion with a few folks, I’ve realized that many more people disagree with this statement than I first suspected. Because, if all things were equal, shouldn’t someone hire for value — getting the best work for the money? Yes, if all else is equal. But things are not all equal. And there is a hidden, intangible value to relationships that often trumps specifications. Let’s… Read More »Relationships or Specifications?

Attention Span

Everything is faster today. I am one of those people that has a hard time with attention span. I am easily distracted. It’s hard to sit still for more than a few minutes. I also have a hard time in disordered situations — too much stimulus drives me crazy. Loud music, things out of order, clutter, chaos of any sort makes it nearly impossible for me to concentrate. All of these little factors have manifested as very real problems in life. For nearly a decade after college, I barely read books at all — I just couldn’t get through a chapter before putting it down, getting distracted by something shiny, and never picking it up again. For the first ten… Read More »Attention Span

Restoring a 1972 VW Super Beetle

In May 2020, I was bored. Everything was shut down, closed borders prevented my mother-in-law from flying back to Europe so she was in the guest bedroom for three months, I got banned from the local subreddit for asking if there were any live music shows happening in the area, and Anya really wanted a Beetle. So I bought one on Craigslist. It was undrivable and barely mobile, after sitting in a shop for several years. It was lacking a few important features, like a fuel tank, brakes, lights, seals, horn, you know, the basics. Here’s a few photos of the unrestored car. Beautiful! I started hacking it up. The first step was major body work. The car had obviously… Read More »Restoring a 1972 VW Super Beetle

Big ideas

I have watched agile methodology kill companies. Agile methodology originated in the software world and bled into every other world. Distilled down, it’s the concept that instead of dedicating a lot of time and energy into one big project, you should break it up into little bite-sized sprints, build a little bit at a time, and test small things before you commit to a big thing. It’s good in theory, and it works for some sorts of projects, but when you apply it to business it is pretty much a recipe for mediocrity. Big success requires big ideas. Big ideas require big work. Let me illustrate. I once worked with a company that wanted to be innovative, but was actually… Read More »Big ideas

Why the SMMA model is fundamentally broken

This year, I have gotten more messages about one specific subject than anything else by far. On Reddit (where I engage regularly in PPC & agency related topics) I’ve gotten 41 messages this month alone…and of those, 37 of them were asking about SMMA. To be honest, even though we published Building A Successful Micro-Agency earlier this year, I hadn’t heard this specific term. So I did some in-depth research. SMMA (social media marketing agency, also called “agency in a box”) is a term invented by a few gurus. The term isn’t used in normal marketing circles. It was recently invented to sell courses, which purportedly teach you how to make millions without having any specific skills or domain expertise.… Read More »Why the SMMA model is fundamentally broken

Goalposts & Relativism

Last week, Q2’s economic numbers confirmed that we are not in a recession. Sure, it’s a recession by how the dictionary defines it (two consecutive quarters of negative GDP) and how the Harvard Business School defines it (two quarters of negative GDP growth) and by all other visible means (waves of layoffs, high inflation, crashing home sales) but no, it’s not a recession. We were assured of this by a torrent of ivory-towered journalists letting loose a preemptive wave of opinion articles declaring that there is nothing to see here. We were additionally assured that all is fine by a Wikipedia editor who changed the article on recession to say “the definition of a recession varies between different countries and… Read More »Goalposts & Relativism