This week I want to talk about disruption. I hate writing that word. It’s been co-opted into business jargon. You know, like when folks talk about developing cross-functional teams with agile methodology and flat hierarchy. (Sentences like that are exactly why I quit my last job, the one right

In 1987, things were different with the mail. Email was essentially unknown, and the first boxy white USPS trucks (built by Grumman) were just entering service. In 2021, email is ubiquitous, and apparently the USPS just hired Gru from Despicable Me as their new delivery driver. The internet of yesterday